We also deliver bespoke training for groups, or one or more housing organisations and charities. Please contact us if you have a bespoke training need, event facilitation, or an awayday we can help you with, at yvonne@ydconsultants.co.uk
Evidence of repeated failings in repairs, complaint handling and how the landlord responded to residents’ enquiries about service charges was found by @HousingOmbuds in its special investigation of Hyde HA
Evidence of a defensive complaints culture at LB Camden was found by @HousingOmbuds in its special investigation of the landlord which was prompted by a significant volume of severe maladministration findings
