[Yvonne-YDC]

Hi Simon
I will have a think for you.
Either way, i will put it on the agenda for S. Net
Yvonne

[Yvonne-YDC]

Hi
From those that have seen which is the majority have that middle ground.
The value though it could be an earlier indicator that those on a tipping point of positivity or dissatisfaction? – it will be helpful on trend data if this is how you have always collected the information.
Personally, i am never a fan of the middle ground, it can find it too easy to tick that box
We could ask everyone at next weeks meeting, i will out that on the agenda
Yvonne

[Yvonne-YDC]

Hi Jane
I can give you the perspective from Cobalt Housing and Steve Biko HA.
Steve Biko HA used a consultant to do the self assessment (SA) and then put that SA to the board and engaged tenants for comments at 2 separate meetings, a board meeting and an involved tenants meeting
Cobalt Housing undertake a SA through the Executive Team and then over a period of 3 half days, we gave comments on the SA and heard presentations of activity to back up evidence of compliance of each of the standards (2-3 standards at each meeting) through presentations from managers and Executives to board members and involved customers in the same meeting.
If you need an example, i have posted the Cobalt example on 7.7.21 Scrutiny and Involvement Networking Meeting on this site.
I will invite others to participate in this discussion now
Yvonne

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