In the week commencing Monday 23 September 2024 the Housing Ombudsman published its latest insight report on data and individual cases relating to shared ownership. The report sets out nine tests for how the Ombudsman may assess shared ownership complaints in future as it develops its approach. The report also highlights key aspects relating to shared ownership cases:
- sales process
- defects
- cladding
- repairs
- charges and
- managing agents and freeholders.