7 Jul 2021 / 10:30 am - 12:30 pm
Save the date for our bi-monthly involvement staff performance network. Where are we one year on from the Code of Complaints Handling. How do we measure complaints satisfaction? Have we improved trust and respect from a resident perspective? More agenda items to follow, including our popular "on the couch" session for members to share ideas and gather information on customer engagement. Free to Members.
Free