In the week commencing Monday 15 July 2024 the Regulator of Social Housing (RSH):
- published its Consumer Regulation Review 2023 to 2024. Launching the report, Fiona MacGregor, Chief Executive of the RSH, said: “Landlords must take their responsibilities seriously and provide safe and decent homes for their tenants, and treat them with fairness and respect. As the cases in this review show, some landlords have failed to do this. We have now started our proactive regulation of the consumer standards, including our programme of inspections, which will help to drive landlords to deliver long-term improvements. All landlords should consider the important lessons in this report as part of their ongoing work to improve tenants’ homes and services” and
- placed Southwark Council on its Gradings Under Review list while the RSH investigates, through a planned inspections following a self-referral from the landlord, concerns which may indicate serious failings in compliance with the Safety and Quality Standard.